Frequently Asked Questions

We’ve answered some of the most common questions below. If you can’t find an answer to your question, contact us and we’ll get back to you as soon as possible.

Some Key Pinch FAQ’s

Glad you asked! We analyzed every single injectable on the market and chose Xeomin® as our botulinum injectable and Belotero® as our dermal fillers. In other words, Xeomin is our muscle relaxing product that provides a smoothing appearance to the skin. It is a uniquely purified and FDA approved injectable that contains no unnecessary protein additives, making it a more refined, natural complex compared to competitors like Botox. Xeomin has been associated with fewer allergic reactions, quicker time to desired treatment effect, and a longer lasting result. Belotero is commonly referred to as a “filler.” It contains hyaluronic acid that rejuvenates your appearance by adding volume to skin. It can be used throughout the face, including delicate areas around the lips, to reverse the effects of the normal aging process with subtle but noticeable enhancements to your natural beauty.

Finally, injections with price transparency! We offer fair and uniform pricing regardless of where or when you schedule your Pinch. Since Pinch doesn’t have the overhead costs of a physical location and we buy directly from manufacturers to ensure the best quality products, we can pass those savings on to our clients. Each unit of Xeomin costs $12, and a tube of filler costs $500. We require a credit card at the time of booking to hold the appointment. You’ll pay for services after they’ve been rendered based on the products and volumes of products used.

Pinch brings you best-in-class service from expert medical professionals. Every provider is a licensed nurse practitioner / advanced practice registered nurse and is thoroughly screened to comply with educational and professional requirements. Pinch also conducts a comprehensive background check on each applicant. Unlike traditional medical offices or spas, all Pinch Providers have received advanced healthcare degrees, are fully licensed, and use only the purest products sourced directly from manufacturers and provided by Pinch. Additionally, all Pinch Providers undergo personalized, hands-on education with our expert trainers.

You are free to cancel or reschedule at any time up to 24 hours before your appointment. Pinch Providers plan their days around you and need time to fill a canceled spot. If you cancel an individual appointment within 24 hours, we reserve the right to charge $100 to cover the provider’s loss. If you cancel a group appointment within 24 hours, we reserve the right to charge $200. For all no-shows (where a provider arrives on premises but there is no one present), you may be charged up to $200 fee to cover the provider’s time. We may waive any fee(s) on an individual basis. If you need to reschedule an appointment, you may do so via our app, or by contacting your provider directly.

Depending on the treatment(s) you receive, results typically last between 3-6 months. We recommend repeating Xeomin treatments every 3 months, while dermal fillers typically last at least twice that long. Your provider will be happy to discuss this with you in more detail.

A Pinch Group Experience is our take on the traditional Botox party. The organizer (client who books the experience) will be in charge of the guest list and will be financially responsible for any guests who fail to pay their invoice following the appointment. Invited guests need not register with Pinch in advance, and instead will be able to sign up and complete a digital consent at the time of the appointment. Following a group experience, individual invoices will be sent to each participant, along with a link to pay the invoice.

At Pinch, your safety is our top priority. Therefore, we comply with all CDC guidelines regarding COVID-19. All of our providers carry two-ply surgical masks and are encouraged to mask for the duration of your appointment. Our goal is your comfort, so let your provider know your masking preferences. Please contact us if you have additional questions or concerns.
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THIS WEEK ONLY: First time clients get 10 Free Units when you receive 30 or more units, a $120 value. Plus, you’ll instantly be gifted a membership in our Insider’s Club through the end of 2023! Enjoy continued savings, priority reservations, complimentary consultations, and no visit fees.

THIS WEEK ONLY: First time clients get 10 Free Units when you receive 30 or more units, a $120 value. Plus, you’ll instantly be gifted a membership in our Insider’s Club through the end of 2023! Enjoy continued savings, priority reservations, complimentary consultations, and no visit fees.

Become a Pinch Insider for special promotions and savings.