We’ve answered some of the most common questions below. If you can’t find an answer to your question, contact us and we’ll get back to you as soon as possible.
Some Key Pinch FAQ’s
Glad you asked! We analyzed every single injectable on the market and chose Xeomin® as our botulinum injectable and Belotero® as our dermal fillers. In other words, Xeomin is our muscle relaxing product that provides a smoothing appearance to the skin. It is a uniquely purified and FDA approved injectable that contains no unnecessary protein additives, making it a more refined, natural complex compared to competitors like Botox. Xeomin has been associated with fewer allergic reactions, quicker time to desired treatment effect, and a longer lasting result. Belotero is commonly referred to as a “filler.” It contains hyaluronic acid that rejuvenates your appearance by adding volume to skin. It can be used throughout the face, including delicate areas around the lips, to reverse the effects of the normal aging process with subtle but noticeable enhancements to your natural beauty.
Finally, injections with price transparency! We offer fair and uniform pricing regardless of where or when you schedule your Pinch. Since Pinch doesn’t have the overhead costs of a physical location and we buy directly from manufacturers to ensure the best quality products, we can pass those savings on to our clients. Each unit of Xeomin costs $12, and a tube of filler costs $500. We require a credit card at the time of booking to hold the appointment.. Clients receive an itemized invoice shortly after their appointment is complete, once their provider records the product(s) used. That invoice contains a link to pay the invoice.
You are free to cancel or reschedule at any time up to 24 hours before your appointment. Pinch Providers plan their days around you and need time to fill a canceled spot. If you cancel an individual appointment within 24 hours, we reserve the right to charge $100 to cover the provider’s loss. If you cancel a group appointment within 24 hours, we reserve the right to charge $200. For all no-shows (where a provider arrives on premises but there is no one present), you may be charged up to $200 fee to cover the provider’s time. We may waive any fee(s) on an individual basis. If you need to reschedule an appointment, you may do so via our app, or by contacting your provider directly.
A Pinch Group Experience is our take on the traditional Botox party. The organizer (client who books the experience) will be in charge of the guest list and will be financially responsible for any guests who fail to pay their invoice following the appointment. Invited guests need not register with Pinch in advance, and instead will be able to sign up and complete a digital consent at the time of the appointment. Following a group experience, individual invoices will be sent to each participant, along with a link to pay the invoice.